Dr. Shirley Salazar Dentistry (the “Clinic”)
Privacy Policy
Last updated: April 18, 2026
Dr. Shirley Salazar Dentistry (the “Clinic”) is committed to protecting your privacy and handling personal information and personal health information responsibly. This Privacy Policy explains how the Clinic collects, uses, discloses, retains, and safeguards information through its website, online forms, appointment requests, and clinic communications. It is intended to reflect privacy obligations under Canada’s Personal Information Protection and Electronic Documents Act and, where applicable, Ontario privacy requirements relating to health information.
1. Who We Are
The Clinic provides dental services and operates this website for patients, prospective patients, and website visitors seeking information about available services.
Clinic Contact Information
Dr. Shirley Salazar Dentistry
1883 McNicoll Ave, Unit 18
Scarborough, ON, M1V 5M3
Phone: +1 (437) 494-8085
Email: drshirleysalazar@gmail.com
2. Scope of This Privacy Policy
This Privacy Policy applies to information collected through:
- this website;
- contact forms and appointment request forms;
- email, phone, and other communications with the Clinic;
- patient intake and care-related interactions, where applicable; and
- third-party service providers that support the website, communications, and clinic operations.
3. Information We Collect
3.1 Personal Information
The Clinic may collect personal information that you voluntarily provide, including:
- full name;
- email address;
- phone number;
- appointment preferences;
- messages submitted through the website or by email; and
- other information you choose to share.
3.2 Personal Health Information
If you become a patient or submit information relating to your dental condition, treatment needs, symptoms, health history, imaging, or insurance matters, the Clinic may collect personal health information where necessary to provide care, respond to your inquiry, or coordinate clinic services.
3.3 Technical and Website Usage Information
When you visit the website, the Clinic may collect technical information such as your IP address, browser type, device type, pages visited, date and time of access, and referring website data. This information may be collected through cookies, analytics tools, server logs, and similar technologies.
4. How We Collect Information
The Clinic collects information in the following ways:
- directly from you when you contact the Clinic, fill out a form, request an appointment, or communicate with the team;
- automatically when you browse the website through cookies and analytics technologies; and
- from third parties where appropriate and permitted by law, such as insurance providers, referral sources, laboratories, or service providers supporting clinic functions.
5. Purposes for Collection, Use, and Disclosure
The Clinic collects, uses, and discloses information for purposes that include:
- responding to questions and appointment requests;
- communicating with you about clinic services, appointments, and follow-up;
- providing dental care and maintaining related records where applicable;
- operating, improving, and securing the website and communications systems;
- processing administrative matters related to care, billing, or scheduling;
- meeting legal, regulatory, professional, and recordkeeping obligations; and
- investigating security incidents, misuse, or privacy complaints.
The Clinic limits the collection, use, and disclosure of personal information to what is reasonably necessary for these purposes.
6. Consent
By submitting information through the website, emailing the Clinic, calling the Clinic, or otherwise communicating with the Clinic, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy, subject to applicable law.
You may withdraw consent for certain non-essential uses at any time by contacting the Clinic. However, withdrawal of consent may limit the Clinic’s ability to provide certain services, respond to requests, or continue administrative processes that rely on the information already provided.
7. Cookies and Analytics
The website may use cookies and similar technologies to:
- support core website functionality;
- analyze traffic and visitor behavior;
- improve user experience and performance; and
- help secure the website against misuse or technical problems.
You may adjust your browser settings to refuse or manage cookies. Disabling cookies may affect how some parts of the website function.
8. Third-Party Services
The Clinic may use third-party providers for website hosting, analytics, spam filtering, form handling, communications, or related business operations. These providers may process personal information on behalf of the Clinic, but only for authorized purposes and subject to appropriate confidentiality and security expectations.
Where third-party tools are used, their own privacy practices may also apply.
9. Retention of Information
The Clinic retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with legal and professional obligations, to resolve disputes, and to enforce policies or agreements.
Personal health information and patient records, where applicable, may be retained for longer periods as required by law, regulatory guidance, or professional recordkeeping standards.
10. Safeguards
The Clinic uses reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, modification, or destruction. These safeguards may include controlled access, secure hosting practices, password protection, and reasonable limitation on who may access information.
No method of transmitting or storing data online is completely secure. While the Clinic takes reasonable steps to protect information, it cannot guarantee absolute security.
11. Disclosure of Information
The Clinic does not sell or rent your personal information.
The Clinic may disclose information where necessary:
- to service providers supporting clinic operations;
- to comply with legal, regulatory, or professional obligations;
- to protect the rights, safety, or security of the Clinic, patients, staff, or the public; or
- where you have consented to the disclosure.
12. Access and Correction Requests
You may request access to personal information the Clinic holds about you and request corrections where the information is inaccurate or incomplete, subject to legal and professional limitations.
Requests should be submitted in writing using the contact information listed below.
13. Children’s Privacy
This website is not intended to independently collect personal information from children without appropriate involvement from a parent or legal guardian. Where information relating to minors is collected in connection with dental care, it will be handled in accordance with applicable law and clinical requirements.
14. External Links
The website may include links to third-party websites such as maps, social platforms, or external resources. The Clinic is not responsible for the privacy practices, content, or security of those third-party websites.
15. International Visitors
If you access this website from outside Canada, please be aware that your information may be processed in Canada or in other jurisdictions where service providers operate. By using the website, you understand that your information may be transferred and processed in accordance with this Privacy Policy and applicable law.
16. Privacy Principles
Although the Clinic operates in Canada, it also aims to follow widely recognized privacy principles consistent with stronger modern privacy standards. These include:
- lawfulness, fairness, and transparency;
- purpose limitation;
- data minimization;
- accuracy;
- storage limitation;
- integrity and confidentiality; and
- accountability.
The Clinic aims to collect only the information it needs, explain why it is needed, keep it secure, and respect reasonable requests relating to access, correction, and privacy concerns.
17. Changes to This Privacy Policy
The Clinic may update this Privacy Policy from time to time to reflect changes in the law, clinic operations, technology, or privacy practices. The updated version will be posted on this page with a revised effective date.
18. Contact Us
If you have questions about this Privacy Policy, your personal information, or the Clinic’s privacy practices, please contact:
Privacy Contact
Dr. Shirley Salazar Dentistry
1883 McNicoll Ave, Unit 18
Scarborough, ON, M1V 5M3
Phone: +1 (437) 494-8085
Email: drshirleysalazar@gmail.com
19. Complaints
If you have a concern about how your information has been handled, please contact the Clinic first so there is an opportunity to review and respond. If you remain dissatisfied, you may have the right to contact the appropriate privacy regulator or oversight body in Canada or Ontario, depending on the nature of the information involved.